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"The Museum System (TMS) Users" <[log in to unmask]>
Date:
Wed, 27 Nov 2019 21:16:29 +0000
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"The Museum System (TMS) Users" <[log in to unmask]>
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Subject:
Re: TMS 2018-SP1 - Random Line Breaks in Reports
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Cornelius Marr <[log in to unmask]>
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External Email - Exercise Caution

GREAT NEWS!!!
We just finished installing and testing TMS 2018-SP2 (newest release) and can confirm that the random line breaks referenced below have been fixed. Our reports look much better now that the data is wrapping correctly. Thank you, Warner - you were correct that it had to do with fields that display a combination of letters, numbers and symbols. This helped to troubleshoot the issue which exists in TMS 2017, TMS 2018, and TMS 2018-SP1.

All best,
Cornelius

Cornelius Marr
JWSC LLC - Art Catalogues, Technology, and Research
212 South Marion Street, Suite 10  Oak Park, IL 60302
(708) 445-9101
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-----Original Message-----
From: The Museum System (TMS) Users <[log in to unmask]> On Behalf Of Caitlin Suarez
Sent: Tuesday, October 29, 2019 12:57 PM
To: [log in to unmask]
Subject: Re: TMS 2018-SP1 - Random Line Breaks in Reports

Hello,
This is a known Crystal issue referenced here https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.na.sage.com%2Fselfservice%2FviewContent.do%3FexternalId%3D93481%26sliceId%3D1&amp;data=02%7C01%7CTMSUSERS%40SI-LISTSERV.SI.EDU%7C43cc5b09bb0145c866d308d7737f137d%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637104861947302123&amp;sdata=t6Q49XPeKvYWZ8NY2Z0RW295BIqa3QaOLm19W56pszk%3D&amp;reserved=0
We've experienced the same behavior and reported it to Gallery Systems. I've been cheating my reports with formatting and carriage returns until a real solution can be found...


--
Caitlin Suarez
Senior Collections Information Analyst
Digital
Ext. 5931


The Metropolitan Museum of Art
1000 Fifth Avenue
New York, NY 10028
@metmuseum
metmuseum.org

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