Hello TMS Users,
I have asked out support group to look into the Crystal Reports 8.5 (on
Windows XP) problems you are reporting.
I wanted to let you know that the next version of TMS, due to be
released this summer, will include support for Crystal Reports 11.
Regards,
Jay
______________________________
Jay Hoffman
CEO
Gallery Systems
261 West 35th Street, 12th Floor
New York, NY 10001-1902
t 646 733 2239, ext. 238
f 646 733 2259
w http://gallerysystems.com
______________________________
-----Original Message-----
From: The Museum System (TMS) Users [mailto:[log in to unmask]]
On Behalf Of Stephanie Leverock
Sent: Monday, April 03, 2006 10:28 AM
To: [log in to unmask]
Subject: Re: TMS and Crystal 8.5
The Brooklyn Museum has also experienced this problem, and in general
exporting reports is problematic for us.
--
Stephanie Leverock
Records Manager and Collections Review Coordinator Brooklyn Museum 200
Eastern Parkway Brooklyn, NY 11238-6052
Tel: (718) 501-6483
Fax: (718) 501-6135
Chrisy Ledakis wrote:
>Hi Jennie,
>
>Yes, we experienced that problem recently. XP and CR 8.5 are not fully
compatible. IT ran some fixes, so we can run reports in TMS but now
we're having a problem saving/editing reports on XP machines. We get the
error message "The Handle is Invalid" every time we try to save. We're
working with IT to find a better solution. Will let you know what we
come up with.
>
>Chrisy
>
>
>Chrisy Ledakis
>Collections Information Technology Manager Brooklyn Children's Museum
>145 Brooklyn Avenue
>Brooklyn, NY 11213
>718-735-4400 (ext. 173)
>718-735-5664 (fax)
>www.brooklynkids.org/emuseum
>
>-----Original Message-----
>From: Choi, Jennie [mailto:[log in to unmask]]
>Sent: Monday, April 03, 2006 8:40 AM
>To: [log in to unmask]
>Subject: TMS and Crystal 8.5
>
>
>Has anyone had any problems running reports from XP machines? We
recently had a problem with XP machines not being able to run reports at
all. The "Error in Retrieving Report" message came up. We had to
manually reinstall TMS, which fixed the problem. Our IT department is
worried about compatibility components with Crystal 8.5, especially
since the version is no longer supported by Seagate, and is pressuring
us to upgrade. But since TMS 9.2 is not compatible with any higher
Crystal versions our hands our tied.
>
>Has anyone else had similar experiences?
>
>Thanks
>Jennie Choi
>Collections Management
>The Metropolitan Museum of Art
>
>
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