Katie,

It's most likely a path problem. Maybe the folder of the images that you cannot access has been moved? I would check the path and make sure it matches the images' actual storage location(s).

Good luck!
Angelika

Angelika R. Kuettner
Associate Registrar for Collections Documentation and Imaging
Colonial Williamsburg Foundation
Post Office Box 1776
Williamsburg, Virginia 23187-1776
Phone: 757.565.8495
Email: [log in to unmask]
 
-----Original Message-----
From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Katie Hall
Sent: Wednesday, August 19, 2009 12:53 PM
To: [log in to unmask]
Subject: images

When in certain object records with image, I double-click the image and it says "No digital media is available". I can click on the button below that says "2 media on file" but for some reason I cannot bring up larger images. To make things more confusing, for some records, I AM able to access the larger image. Does anyone know why this happens and how to fix it? Does it have something to do with the path associated with the image file? 
Thanks,

Katie Hall
Curator of Decorative Arts
Louisiana State Museum
1000 Chartres Street
New Orleans, LA 70116
[log in to unmask]
504.568.5461