We use eMuseum with over 10,000 records on it. Gallery Systems helped
with the initial customization. On a day to day basis I manage eMuseum
with my limited SQL knowledge - gleaned from conversations with Gallery
Systems. If there are ever any issues, I have several standard areas
that I check before contacting our IT or Gallery Systems. The problems
are usually linked to IT changes rather than eMuseum.

Our IT department are also not very SQL literate so we do tend to have
problems every time there is an upgrade or a major problem and do need
to use Gallery Systems again - but that's what we pay our maintenance
fee for.

Debbie McDonnell
Documentation Manager

DL: 020 7225 4831 (Monday to Thursday until 2:30) 

-----Original Message-----
From: The Museum System (TMS) Users [mailto:[log in to unmask]]
On Behalf Of Danyelle Fletcher
Sent: 26 August 2010 14:46
To: [log in to unmask]
Subject: eMuseum and Database Admin.

A quick poll...
I'm curious to know if you have eMuseum, how large is your museum if you
do 
have it, who manages TMS and eMuseum in your museum and what kind of 
educational backgrounds do those database administrators have?

The reason I ask is that my museum (which isn't large) has eMuseum and 
we've had a lot of problems with it.  Our IT people have no educational 
background in computer programming and are not at all familiar with SQL.
I 
think it's fair to say that the whole process (from the installation to
the 
running and maintaining of eMuseum) has been confusing and difficult for
them 
(this isn't to degrade or to insult them....just stating a fact).  We're
a state 
government agency museum, so any creation of new jobs and any hiring of 
new people involves a lot of justification and red tape.  It would be
helpful to 
hear thoughts from other museums on this topic....

So, for the people who have actually installed and currently maintain
eMuseum 
for their museums, what are your thoughts on the qualifications
necessary to 
install, maintain and troubleshoot eMuseum and TMS?  I also want to
state 
that I'm just a registrar whose educational background is only history
based.  
And although I don't consider myself completely technologically
challenged, 
this is definitely not something I'm well versed in.

Thank you in advance for your thoughts and feel free to contact me off
list.

Danyelle Fletcher
Registrar
Old State House Museum
Little Rock, AR
[log in to unmask]

A life-size sculpture by acclaimed artist Elisabeth Frink (1930 - 1993)
has just gone on display at Leeds Art Gallery. Birdman was donated to
Leeds through the Art Fund by the Frink Estate and Beaux Arts London.