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Subject:
Re: Fact Sheet image blue
From:
"Price, Joseph" <[log in to unmask]>
Reply To:
The Museum System (TMS) Users
Date:
Wed, 30 Jul 2014 15:21:24 +0000
Content-Type:
text/plain
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text/plain (1 lines) 
Hi Meghan,

I actually have the same issue and have been troubleshooting with Gallery Systems support over a month on it.  We currently have to print our fact sheets to pdf first and then print the Fact sheet on the printer from the PDF.  We have compared the images, etc...and cannot see any difference.

Hope it gets resolved soon!

Cheers,

Joseph Price
Director of Information Technology
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Mobile: 805.280.1052
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-----Original Message-----
From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Meghan Townes
Sent: Wednesday, July 30, 2014 8:09 AM
To: [log in to unmask]
Subject: Fact Sheet image blue

As a new user with a completely blank database, I've been working through a lot of kinks as I try to get everything set up. My current problem is that, while one of my test records produces a fact sheet with a perfectly normal image, the other two end up with blue images on the printed version. The same image on the object record, the media card, and the fact sheet preview looks fine, and if I print from the media card, there is no color distortion. The problem is only on printing through the fact sheet interface. Does anyone have any suggestions?

Meghan A. Townes
Visual Studies Collection Registrar
The Library of Virginia
800 E. Broad St.
Richmond, VA 23219
804-692-3967
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