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Subject:
Re: Out of Memory Error
From:
Heikki Pauts <[log in to unmask]>
Reply To:
The Museum System (TMS) Users
Date:
Mon, 29 Sep 2014 02:00:30 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (60 lines) 
Same story here - after approximately every 50 drags and drops "Out of memory". Another thing I noticed - after I restart the crashed TMS it is not possible to re-drag&drop the last image used. The only thing that helps is to manually delete the latest created MediaMaster record (the one with the highest MediaMasterID, with DisplayRendID and PrimaryRendID both having the value -1).

Hope this helps!

Heikki Pauts
registrar
National Museum of Antiquities
Leiden, The Netherlands


On Fri, 26 Sep 2014 10:50:36 -0700, Simpson, Elizabeth <[log in to unmask]> wrote:

>We have been working with Gallery Systems on an issue, and may have hit a
>dead end. We would love to hear if any other institutions have experienced
>a similar problem or have remedied the issue.
>
>Our users have been receiving an error from TMS after they drag and drop
>approximately 60-70 image files. It is an 'Out of Memory' and it comes no
>matter if the files are added to one record or many, and regardless of the
>time between the first record being added to the last. It also does not
>seem to matter what size the files are or which module they are being
>linked to.
>
>So far we, with the help of Gallery Systems, have been able to determine
>that the error is occurring somewhere in the Sql processes, but have not
>been able to narrow the issue down further. If anyone has experienced this,
>we would love to hear from you.
>
>thank you,
>Lizz
>
>--
>
>*ELIZABETH SIMPSON*
>COLLECTION INFORMATION COORDINATOR
>COLLECTION INFORMATION & DIGITAL ASSETS, LACMA
>WWW.LACMA.ORG <http://www.lacma.org/>
>
>T: 323.857.6120
>E: [log in to unmask]
>
>To unsubscribe, send an email to [log in to unmask] with the following commands in the body of the email:
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