I use XnView
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From: The Museum System (TMS) Users [[log in to unmask]] on behalf of Christine Droll [[log in to unmask]]
Sent: Wednesday, September 13, 2017 5:08 PM
To: [log in to unmask]
Subject: Re: Upside-down Thumbnails
I use this program first, and then attach the images. Works like a charm!
http://www.easyexifdelete.com/
Christine Droll
Registrar, Database & Collections
The Nelson-Atkins Museum of Art
4525 Oak Street
Kansas City, MO 64111
T: 816-751-1333
F: 816-751-0499
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From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Angela Liporace
Sent: Wednesday, September 13, 2017 2:33 PM
To: [log in to unmask]
Subject: Re: Upside-down Thumbnails
I’ve found that an easy first step is to open the problem image in your editing program of choice (I use Photoshop). If the problem is a metadata issue, which was mentioned is often caused by default settings on an IPhone or other device, then the program will open the image in that orientation. You can then rotate the image in your program and re-save, which rewrites the image data and keeps it at the correct orientation.
If that doesn’t work, you might be facing a more complicated issue, but it’s a good way to start narrowing down the problem!
Angela
From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Mahdi, Fatima (VMFA)
Sent: Wednesday, September 13, 2017 3:12 PM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Upside-down Thumbnails
Thanks, Chad & Jeri! Very helpful!
From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Chad Petrovay
Sent: Wednesday, September 13, 2017 2:53 PM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Upside-down Thumbnails
We have similar issues with orientation on some of our legacy images. I find that correcting the orientation in irfanview and regenerating the thumbnail fixes the problem.
On Wed, Sep 13, 2017 at 2:42 PM, Jeri Moxley <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Hi Fatima,
If the images were taken with an iPhone, it may be a metadata issue with the files. There are some good articles online about how to adjust the iPhone settings to turn off the bit that tells the image which way is up (on an iPhone but not to a PC) and how to strip the offending metadata from existing images.
Jeri
On Sep 13, 2017 2:37 PM, "Mahdi, Fatima (VMFA)" <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Hello fellow TMSers!
Has anyone ever run into this issue with TMS thumbnails that the JPG looks fine before you attach it to TMS, but when you create a media record, the thumbnail appears upside down, and when you expand the image, that is also upside down? It is happening to only ONE of my users! If anyone has any ideas, I’d love to hear them!
Thanks!
Fatima Mahdi
Collections Information Specialist/TMS
[VMFA-web-sig]
Virginia Museum of Fine Arts
200 N. Boulevard <https://maps.google.com/?q=200+N.+Boulevard+%0D+Richmond,+VA+23220&entry=gmail&source=g>
Richmond, VA 23220<https://maps.google.com/?q=200+N.+Boulevard+%0D+Richmond,+VA+23220&entry=gmail&source=g>-4007
T 804.340.1443<tel:(804)%20340-1443>
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