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"The Museum System (TMS) Users" <[log in to unmask]>
Subject:
TMS and Crystal 8.5
From:
"Choi, Jennie" <[log in to unmask]>
Date:
Mon, 3 Apr 2006 09:40:09 -0400
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"The Museum System (TMS) Users" <[log in to unmask]>
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Has anyone had any problems running reports from XP machines? We recently had a problem with XP machines not being able to run reports at all. The "Error in Retrieving Report" message came up. We had to manually reinstall TMS, which fixed the problem. Our IT department is worried about compatibility components with Crystal 8.5, especially since the version is no longer supported by Seagate, and is pressuring us to upgrade. But since TMS 9.2 is not compatible with any higher Crystal versions our hands our tied.

Has anyone else had similar experiences?

Thanks
Jennie Choi
Collections Management
The Metropolitan Museum of Art

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