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Subject:
Re: Drag and Dropping Media - Corrupt Image
From:
Tania M. Rodríguez Santiago <[log in to unmask]>
Reply To:
The Museum System (TMS) Users
Date:
Wed, 5 Feb 2020 16:14:31 +0000
Content-Type:
text/plain
Parts/Attachments:
text/plain (1 lines) 
External Email - Exercise Caution

Hi Amanda,

What version of TMS are you using? I remember having a problem similar to that one and we solved it by changing the image name. Hope that works!


Tania M. Rodríguez Santiago
Art Collection Database Coordinator

P.O. Box 9027
Ponce, P.R.  00732-9027
(T): 787-840-1510
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-----Original Message-----
From: The Museum System (TMS) Users <[log in to unmask]> On Behalf Of Amanda Robinson
Sent: Thursday, January 30, 2020 4:34 PM
To: [log in to unmask]
Subject: Drag and Dropping Media - Corrupt Image

Dear Listserv,

I am hoping for a little assistance - I am dragging and dropping image files into the objects module. Once imported, the image itself becomes corrupt (half of the image disappears). I can still open the file in an external viewer and all is fine. Has anyone else experienced this? Is there a fix for this?

Many thanks in advance for your guidance!

Amanda

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