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Subject:
From:
"Kelly, Rodger S" <[log in to unmask]>
Reply To:
The Museum System (TMS) Users
Date:
Thu, 9 Sep 2021 16:08:52 +0000
Content-Type:
multipart/alternative
Parts/Attachments:
text/plain (2585 bytes) , text/html (8 kB)
External Email - Exercise Caution
Jpegs, in the 300 KB to 700 KB range. 800 x 600 pixels. 96 dpi.

From: The Museum System (TMS) Users <[log in to unmask]> On Behalf Of Chad Petrovay
Sent: Thursday, September 9, 2021 10:45 AM
To: [log in to unmask]
Subject: Re: Light Box view crashing

External Email - Exercise Caution
What are the dimensions, size, and filetype of the image you are trying to open?

On Thu, Sep 9, 2021, 10:38 Kelly, Rodger S <[log in to unmask]<mailto:[log in to unmask]>> wrote:
External Email - Exercise Caution
Hello everyone.

We often experience TMS crashing, then closing, when we click to enlarge an image displayed in light box view.

We are on TMS 2017 (version 9.60.6010_001).

Any ideas what might be causing this, or if it's a bug with this version?
Thanks and have a great day.
Rodger


RODGER KELLY
Deputy Director of Operations  /  TMS (The Museum System) Administrator
National Music Museum
University of South Dakota
414 E. Clark St., Vermillion SD 57069
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