Frances, Please call me at 202-633-4693 regarding the Disney-Tishman objects on loan to the High Museum. Thanks, Julie Haifley ========================== Postal mail: Julie Link Haifley Registrar National Museum of African Art Smithsonian Institution PO Box 37012 NMAfA, MRC 708 Washington, DC 20013-7012 Office location and Express Mail services: National Museum of African Art 950 Independence Avenue, SW Washington, DC 20560 Tel: (202) 633-4693 Fax: (202) 357-4879 Email: [log in to unmask] >>> [log in to unmask] 04/03/06 12:55PM >>> We have the same TMS/Raiser's Edge conflict. Frances ----------------------- Frances R. Francis Registrar High Museum of Art 1280 Peachtree Street, NE Atlanta, GA 30309 tel: 404-733-4480 fax: 404-733-4502 email: [log in to unmask] -----Original Message----- From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Ella Rothgangel Sent: Monday, April 03, 2006 9:51 AM To: [log in to unmask] Subject: Re: TMS and Crystal 8.5 Jennie and others - We haven't had the exact problem you're speaking of, but we have problems exporting reports on workstations that have both TMS and Raisers' Edge installed. Our IT department believes it's because Raisers' Edge supports a higher version of Crystal than TMS - hence the problems on those workstations. Ella -----Original Message----- From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Choi, Jennie Sent: Monday, April 03, 2006 8:40 AM To: [log in to unmask] Subject: TMS and Crystal 8.5 Has anyone had any problems running reports from XP machines? We recently had a problem with XP machines not being able to run reports at all. The "Error in Retrieving Report" message came up. We had to manually reinstall TMS, which fixed the problem. Our IT department is worried about compatibility components with Crystal 8.5, especially since the version is no longer supported by Seagate, and is pressuring us to upgrade. But since TMS 9.2 is not compatible with any higher Crystal versions our hands our tied. Has anyone else had similar experiences? Thanks Jennie Choi Collections Management The Metropolitan Museum of Art