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Hello,

I am forwarding on this note to the ListServ Community on behalf of Brian of the Support team:

I can read the List just fine, but my replies are getting bounced back for some reason. I did some further testing here and agree there is an issue with Top_Directory being read properly at the moment.

So yes, there are 2 workarounds for the problem:

1) The buttons, which I assume do not change a lot, is to supply them to the users to update their Button bitmaps on C:\, and changing the splash screen monthly is a neat idea, but looses its appeal/impact if it has to be emailed to everyone.

2) I say this reluctantly, but continuing to use the T:\ area for now to run the 9.35 Museum.exe would restore these customization touches (of course it would need to be updated with the newer applications and so on)

So let's take this over to Support@, there's no need to stay on the party line.

Thank you. That is what we have:

T:\Plugins

T:\Reports

T:\

The two bitmap folders are : T:\Bitmaps\Buttons and T:\Bitmaps\logo, just as they have always been named.

with MainMenu LoadImages = 1

And still the application is pulling only from the C:\Program Files\Gallery Systems\ directory. There is no problem with plugins or reports.

Though copying the needed bitmaps folders to each workstation "works" it was very nice to monthly change the logo5.bmp that displays at startup. And besides, it's configured to work and somehow will not.

Hello,

I am forwarding on this note to the ListServ Community on behalf of Brian of the Support team:

I don't think we understood correctly the values you were trying to use, Jeffrey. Top_Directory should not be given a number, Top_Directory is looking for a path, much like the Reports.PublicPath value, only not as "deep".

For many institutions that have been using TMS for a while, workstation machines may still have the famous "T:\" mapping or something similar, even though we've been slowly progressing away from that model and no longer recommend running TMS in this manner. (For those not yet on 9.35, there is only one TMS client installer now, no more "Workstation" and "Server" versions!) However, this means you now need to configure (at the very least) a folder for sharing your Public Crystal Reports, much like you have been sharing your images for years now. And if you have Public Plugins, or custom Main Menu buttons and so on, there are values to configure for those items as well.

In the System folder in DBConfig, you will find:

Plugins.PublicPath

Reports.PublicPath

Top_Directory

You want to type in a valid path, in UNC-style or Windows drive-letter mapping format into each of these. So if everyone still has T:\ mapped, and you want to use that to designate the place to group and manage your public reports, you might put values such as these:

T:\Plugins

T:\Reports

T:\

In the T:\ area, you would want a copy of your Bitmaps folder with the custom items inside, including any subfolder, such as Buttons. Then, as you pointed out, you set the MainMenu LoadImages value to 1. Keeping it at 0 tells Museum.exe to uses its default buttons which are actually embedded in the application.

Note also:

- if you do NOT configure these items, TMS will default to the behavior it has had all along: look for a folder named exactly Reports 'under' the directory where the Museum.exe is running. Since with 9.35 this will basically be your C:\ (or other local) drive, the active Public Reports folder will be each user's C:\Program Files\Gallery Systems\Reports folder.

- Personal Report files are not limited to the one shared folder, and there is no further configuring. They can be placed anywhere, including My Documents, if you only use 1 workstation with TMS.

The Freer/Sackler recently upgraged to TMS 9.35.

One problem we have had is that the bitmaps (logos and buttons) that used to be pulled from the Bitmaps folder on the server are now only being pulled from the now local C:\ProgramFiles\GallerySystems\Bitmaps folder on each local machine - despite the fact that our Configuration is set for MainMenu: LoadImages = 1 and System: Top_Directory = 1 (load from server).

Gallery hasn't been able to explain this yet, so I wondered if others have had this problem, and what you did. We resorted to copying the correct logos and buttons from the server to each local directory - but that is unsatisfactory.

Any insight you might be able to provide is appreciated. Thanks.