Have you tried to reinstall TMS on those
computers? I think that Office 2003 installs the Microsoft Photo and Picture
viewer as the default program for all graphics files (jpegs, gifs, tiffs, etc)
My guess is that TMS is probably trying to find the previous default file
handler (Internet Explorer) and is running into a problem because the Office
2003 installation made some changes. Reinstalling the program might make
everything right again. By reinstall I mean uninstall and then reinstall, not
Repair/Update.
From:
Sent: Tuesday, October 14, 2008
2:15 PM
To: TMSUSERS@SI-L
Subject: printing images from TMS
We recently upgraded some users on
windows 2000 machines to office 2003, and now those machines won’t print
images out of TMS. Our IT folks are thinking it’s something to do
with the printer engine’s interaction with TMS.
I’m just wondering if this sounds
familiar to anyone out there.
If not, any suggestions?
Thanks,
Jessica
______________________
Jessica Milby
TMS Systems Manager
Phone: 215-684-7283
Fax: 215-235-0035