Good day TMS experts.

I'm experiencing a peculiar situation, and wonder if anyone has encountered the same...

We have thumbnails that do not appear in the light box, but the same thumbnail appears in all other views (list view, list with images, data entry, label copy).

I've tried everything from updating the thumbnail in the media module, to completely recreating a new media file and thumbnail. There seems nothing different/incorrect in the media file or thumbnail, but I must be overlooking something. This seems like such an elementary issue, but I'm stumped. Can anyone offer a suggestion?

My thanks, in advance.

Michelle VanAuken
Picker Art Gallery, Colgate University
13 Oak Drive, Hamilton, NY 13346
315.228.7692
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