Hi David,

 

We had several problems printing reports after upgrading to 2010. GS should have fixes for those issues now. Some of our printing errors only happened on some machines, not all. Do you get any errors at all? Based on our experience here, I’d say your issue also is the result of the upgrade, but your IT people and GS should be able to figure it out with some testing.

 

Have a nice weekend.

 

 

 

This doesn’t seem likely to me that this is a TMS problem, but it’s been persistent with a number of users at our museum after we upgraded to TMS 2010 that I wonder….  Have any of you experienced TMS crashing and closing out on its own once you send a report to the printer?  It doesn’t happen very often, but it just happened to me again, which prompted me to ask.

 

The report pulls up fine online, and it’s not until you go to send it to the printer that there’s a problem.  It’s not always a long report.  It only seems to be reports that are generated out of TMS.  And it only has started happening after upgrading to 2010. 

 

Is it a coincidence?  Or a sign of the apolcolypse?

 

Thanks as always.  Have a great weekend! (that is, if the apocalypse doesn’t wipe us all away before Monday)

 

David

 

David Aylsworth

Collections Registrar

 

Museum of Fine Arts, Houston

P.O. Box 6826

Houston, TX  77265-6826

 

telephone:  713-639-7824

fax:  713-639-7780

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