We’ve also noticed this with some image files that we drag and drop into TMS 2012.  It seems to happen most consistently to photos taken off iPhones.   When we open them in Adobe Photoshop or Bridge they have the same orientation as TMS.  When we open the same files in Windows Explorer or Photo Gallery, or ingest them  into our DAM, MediaBin, the orientation is 90 degrees different (which we consider the correct orientation).  Actually we had one  that was rotated 180 degrees.  Very odd.  We submitted a ticket to TMS support.  It seems different software interprets Pixel Height and Width differently.

 

Sue DuBois

Content Management Systems Administrator

407-345-8010 x 8144

---------------------------------

Ripley Entertainment Inc.

 

From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Christine Droll
Sent: Friday, September 20, 2013 9:13 AM
To: [log in to unmask]
Subject: Re: Image flip

 

I do this, too, Claire.  And it’s a d****d nuisance!  I was hoping for a quicker fix.

 

From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Afford, Claire
Sent: Friday, September 20, 2013 8:02 AM
To: [log in to unmask]
Subject: Re: Image flip

 

Hi Christine,

 

I had exactly the same problem! I find if I open the original jpg direct from the drive and rotate it there is usually fixes the problem. I have no idea what causes it though.

 

Claire

 

From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Christine Droll
Sent: Freitag, 20. September 2013 14:49
To: [log in to unmask]
Subject: Image flip

 

Does anyone else have this problem?

 

When I click and drag an image (jpg) to the Media tab in the Object record, the orientation of the image appears rotated 90 degrees CW from the original image in the folder from which I am dragging.  This does not occur in every instance, and I cannot figure out how this happens to some and not others.  Although I can rotate the zoomed image once I have attached it to the record, the thumbnail remains in the rotated position.

 

Any help for this?

 

Christine

 

Christine Droll

Collections Database Administrator

The Nelson-Atkins Museum of Art

4525 Oak Street

Kansas City, MO  64111-1873

T: 816-751-1333

F: 816-751-0499

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