We have had that problem as well. Glad we are not alone… hope there’s an answer!
Caitlin Badowski
TMS Administrator
(202) 633-8735
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From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Nicola Astles
Sent: Friday, September 26, 2014 2:39 PM
To: [log in to unmask]
Subject: Re: Out of Memory Error
Hi Lizz,
I've experienced the exact same problem. We have TMS 2012. Hope there's a solution!
Cheers,
Nicola
--
Nicola R. Astles
Collections Assistant
The Fleming Museum of Art
University of Vermont
61 Colchester Avenue
Burlington, VT, 05405
802.656.0750
On 9/26/2014 1:50 PM, Simpson, Elizabeth wrote:
We have been working with Gallery Systems on an issue, and may have hit a dead end. We would love to hear if any other institutions have experienced a similar problem or have remedied the issue.
Our users have been receiving an error from TMS after they drag and drop approximately 60-70 image files. It is an 'Out of Memory' and it comes no matter if the files are added to one record or many, and regardless of the time between the first record being added to the last. It also does not seem to matter what size the files are or which module they are being linked to.
So far we, with the help of Gallery Systems, have been able to determine that the error is occurring somewhere in the Sql processes, but have not been able to narrow the issue down further. If anyone has experienced this, we would love to hear from you.
thank you,
Lizz
--
ELIZABETH SIMPSON
COLLECTION INFORMATION COORDINATOR
COLLECTION INFORMATION & DIGITAL ASSETS, LACMA
WWW.LACMA.ORG<http://www.lacma.org/>
T: 323.857.6120
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