I too would love to hear any ideas about improving performance – we are in TMS 2012 and have experienced terrible performance since that upgrade – it tends to be erratic, but is always less performant than before the upgrade.

 

Cathryn

 

 

Cathryn L. Goodwin

Manager, Collections Information and Access

Princeton University Art Museum

609.258.9374

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From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Rothman, Steve
Sent: Monday, September 14, 2015 10:23 AM
To: [log in to unmask]
Subject: Improving slow TMS Client experience?

 

We’re on TMS2014 now, but certainly we have had some users complain about speed when using TMS2010 and 2012 also.

 

Nothing about our system is especially fast, but rather than try to “improve everything” I’d like some hints about finding out where bottlenecks are. Sometimes a complex query or report takes quite a while, but I don’t believe this is the real pain point with most users, because people don’t do it that often. Instead, it’s more like the everyday finding a group of objects, and then clicking forward from one to the next that is really irritating. Taking a half-second or so to jump between records is bothersome when you’re scrolling through several dozen records, but when it takes several seconds for each record it becomes maddening.

 

Most of our Clients are installed directly on Windows 7 workstations, some x32 and some x64.

 

So in terms of locating the causes of slow performance, the kinds of things I can think of are:

·         other applications running in the background?

·         slow or insufficient RAM on workstation

·         slow or overly-busy disk on workstation

·         networking problems

·         MS SQL server optimizing

 

Other than randomly trying to improve everything, is there any way of profiling the situation to see where the bottlenecks are?

 

Thanks. -Steve

 

 

Steve Rothman, Systems Administrator

Peabody Museum of Archaeology and Ethnology

mobile: 617-517-4855 or x5-9968   

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