Has anyone encounter an issue with the drag and drop feature that links assets to records when using it via a remote desktop connection?

 

When we attempt to drag and drop an asset into a RemoteApp of TMS nothing happens. We are running TMS version 9.39.3939.

 

If you have experienced this and resolved it, how did you correct the issue?

 

These are our specs on our RemoteApp running TMS.

 

·         Operating System: Server 2012 R2

·         Virtual Machine: Hyper-V VM with 16GB RAM and 2 processors

·         Note: Hard drive can grow up to 128GB (currently just over 16GB)

 

Thanks,

Brian

 

_________________________________

 

BRIAN MACELHOSE

Collections Database Analyst

Office: 214-922-1322 

 

Dallas Museum of Art |  1717 N. Harwood St. |  Dallas TX 75201

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