Hi All,

 

I’m having an issue with diacritic characters appearing on custom Crystal Reports when I export it from TMS to PDF:

 

The accents above words should not be there and do not appear in the TMS report viewer. I tried changing all the report field fonts to Arial Unicode MS. I’ve also tried to fix the registry key for SAP Business Objects (outlined in this Knowledge Article), but this only fixed the issue for PDF exports directly from Crystal, not from TMS.

 

Has anyone else run in to this issue? Any suggestions for other tests I can do would be appreciated!

 

Thanks,

 

Alex

 

 

Alexandra Bancroft

Technical Support Specialist| Collection Info & Access

The J. Paul Getty Museum

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(310) 440-7147

 

 

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