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I worked with a Zebra printer and Crystal Reports at the Musical Instrument Museum. We weren't trying to print labels, but rather hang tags from a Crystal Report using the Zebra Printer. Early tests worked perfectly fine.

In order to maximize the number of tags per roll of media, we had the media custom-made: the long-side of the hang tag had the perforations. As I recall (keep in mind this was ca 2010), this meant the report had to be printed in landscape mode. We then ran into a bug in CR: when the report was run, it was rotated and shrunk by 50%. This was a known bug in CR, and was why the majority of pharmacy systems did not use Crystal reports for printing medicine labels.

Keep in mind this was back around 2010 - I searched and found this article from SAP, which infers that this has been resolved (https://apps.support.sap.com/sap/support/knowledge/public/en/2141243), but I do not know. I don't know if MIM ever resolved this, I believe they had started to look at a Zebra solution for printing labels, but I left before that project was completed.

So my input is that you should be able to print using CR and a Zebra Printer, but the devil is in the details.

On Tue, Jun 12, 2018 at 10:58 AM, Silva, Ana S <[log in to unmask]> wrote:

Hello everyone,

We are implementing a barcode project in our museum and we are currently using Crystal Reports for our barcode labels. As I’m sourcing out equipment for label and tag printing, and I’m getting contradictory info from the representatives about the compatibility between Zebra printers and Crystal Reports, I wanted to ask the TMS community about this. Have you had experience with using these?

Thank you,

Ana

_________________________________________

ANA SOFIA SILVA

Associate Curator

National Music Museum

University of South Dakota
414 E. Clark St., Vermillion SD 57069
http://nmmusd.org

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(605) 677-5306

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