Hello all,

I have a strange thing happening when running an Advanced Query on the credit line. I’m trying to pull all of the gifts donated by a specific donor. When I run the Advanced Query using their last name, not all of the records come up. I’ve checked and double checked spelling. I’ve used * and the full credit line in quotes. The only difference I know of is that the group that isn’t being pulled was batch added to the database. I don’t know why that would matter but I can’t think of any other reason. I have searched using Constituents, the only problem with that is many of the donors are also lenders or financial contributors and those records would show up as well. Any suggestions would be appreciated.

Thanks,

 

Julie Hoogland

Collections Manager

(760) 322-4810

P.O. Box 2310

101 Museum Drive

Palm Springs, CA 92263