External Email - Exercise Caution Hooray! That IS great news indeed :) Thanks for confirming - b ____________________________ Brenda Podemski Head of Collection Information & Access The J. Paul Getty Museum Pronouns: she/her or they/them [log in to unmask] +1 310-440-7087 -----Original Message----- From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Cornelius Marr Sent: Wednesday, November 27, 2019 1:16 PM To: [log in to unmask] Subject: Re: TMS 2018-SP1 - Random Line Breaks in Reports External Email - Exercise Caution GREAT NEWS!!! We just finished installing and testing TMS 2018-SP2 (newest release) and can confirm that the random line breaks referenced below have been fixed. Our reports look much better now that the data is wrapping correctly. Thank you, Warner - you were correct that it had to do with fields that display a combination of letters, numbers and symbols. This helped to troubleshoot the issue which exists in TMS 2017, TMS 2018, and TMS 2018-SP1. All best, Cornelius Cornelius Marr JWSC LLC - Art Catalogues, Technology, and Research 212 South Marion Street, Suite 10 Oak Park, IL 60302 (708) 445-9101 [log in to unmask] -----Original Message----- From: The Museum System (TMS) Users <[log in to unmask]> On Behalf Of Caitlin Suarez Sent: Tuesday, October 29, 2019 12:57 PM To: [log in to unmask] Subject: Re: TMS 2018-SP1 - Random Line Breaks in Reports Hello, This is a known Crystal issue referenced here https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.na.sage.com%2Fselfservice%2FviewContent.do%3FexternalId%3D93481%26sliceId%3D1&data=02%7C01%7CTMSUSERS%40SI-LISTSERV.SI.EDU%7Caa72115d8df048b666bb08d773809a62%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637104868490673370&sdata=t8fdgkH3%2FNiiEPOes8UbaRFu6w3E6p%2F%2BoFTDHqpnEJU%3D&reserved=0 We've experienced the same behavior and reported it to Gallery Systems. I've been cheating my reports with formatting and carriage returns until a real solution can be found... -- Caitlin Suarez Senior Collections Information Analyst Digital Ext. 5931 The Metropolitan Museum of Art 1000 Fifth Avenue New York, NY 10028 @metmuseum metmuseum.org To unsubscribe, send an email to [log in to unmask] with the following commands in the body of the email: signoff TMSUSERS // eoj You will receive a confirmation that your subscription has been removed. To unsubscribe, send an email to [log in to unmask] with the following commands in the body of the email: signoff TMSUSERS // eoj You will receive a confirmation that your subscription has been removed. CAUTION: This email originated from outside of the Getty. Do not click links or open attachments unless you verify the sender and know the content is safe. To unsubscribe, send an email to [log in to unmask] with the following commands in the body of the email: signoff TMSUSERS // eoj You will receive a confirmation that your subscription has been removed.