You cannot drag and drop over a remote connection because the files are on different machines. Basically, TMS need access to the files on the machine on which it is running - in your case the server. I believe the work around is that you have to enable file explorer as a remote app as well. Then you open the remote file explorer, copy your files into a folder there (or use a network folder), and can then drag and drop from the remote file explorer into TMS. ~Chad On Fri, Oct 21, 2016 at 12:46 PM, Brian MacElhose <[log in to unmask]> wrote: > Has anyone encounter an issue with the drag and drop feature that links > assets to records when using it via a remote desktop connection? > > > > When we attempt to drag and drop an asset into a RemoteApp of TMS nothing > happens. We are running TMS version 9.39.3939. > > > > If you have experienced this and resolved it, how did you correct the > issue? > > > > These are our specs on our RemoteApp running TMS. > > > > · Operating System: Server 2012 R2 > > · Virtual Machine: Hyper-V VM with 16GB RAM and 2 processors > > · Note: Hard drive can grow up to 128GB (currently just over 16GB) > > > > Thanks, > > Brian > > > > _________________________________ > > > > *BRIAN MACELHOSE* > > *Collections Database Analyst* > > Office: 214-922-1322 > > > > Dallas Museum of Art | 1717 N. Harwood St. | Dallas TX 75201 > > [image: > https://docs.google.com/uc?export=download&id=0B9yx9zDr4G-OTEQzQ0dQbk9rMUU&revid=0B9yx9zDr4G-OR3F4WGJBWHNiMFpJdWxIS3dZZUltVXN3M2xVPQ] > <https://www.dma.org/> > > > > *Connect with the DMA. Download the DMA app and follow us on social.* > > [image: > https://ci4.googleusercontent.com/proxy/oglQYlLqrwVhnZ3YxWYmJNzb3CFyOg0FFUyNMRLSXpeY4YE0kWhvFtDE0f341UiFIEk4QEtQroBUV--8jYklvr_Cg2uGBn8NCAuJA3JsMf4KbnOaD2S4dLl8NVW00vWnW6GYPjh5GDRFK3d819y-HsopUqSl72KU2O4JV8OmHC83WBqULeFKVI1iiO4-Rpd7FCPIAJh3lD_nmXY=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=0B9yx9zDr4G-OaWZDVEl0VFY2X0k&revid=0B9yx9zDr4G-OK05Jek1rMEtwSTcvTGxaQnVlSGwwMFp4UnVJPQ] > <https://itunes.apple.com/us/app/dma/id1008980289?ls=1&mt=8&utm_source=ALL+STAFF&utm_campaign=c0ef19d376-DMA_app_Release_Public8_12_2016&utm_medium=email&utm_term=0_767682144f-c0ef19d376-> > [image: > https://ci5.googleusercontent.com/proxy/hvFYfK9FZ2LQ9UlqdJTsC0ib56gcDNvlftTw6_EkpYfq2CCiw-zDVx9TdcCs-vfGfaT3ZG60EtvrHah63YDVBAVTvak0S15QmImiICZeK0fqpbAAzdjGSJ6xJ05M0MXKm7avNsxX19kJ7Q7CrB4Qu48Kn3qZfSs71PwrD5CI2xuSAU7DZOJ_EXE0MJHRSbPebOCmUfKPDUZrQUg=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=0B9yx9zDr4G-OT2NmM3NzNzFjOU0&revid=0B9yx9zDr4G-OV0F3Z2pubzI4bzErMldIdmJ4QzI5MDRLTHFZPQ] > <https://www.facebook.com/DallasMuseumofArt> [image: > https://ci6.googleusercontent.com/proxy/UnVyT6wt9Wiowfgjl8MWmtYxfERZrulg6maF3x3fQkeMcy4AWFLUYuJkTvUTbk3z-Fy_I5uAih19HoUJTCY2GCc8411zh1bEiEN5k0sqBc3b7ifptMGNZsCTc2fnyCd13SuSXsda90heaB8wdrmWGSF1cuhaPNth1-CS1Gn7hFdWDAoekTVvP_r4WU1dMAM0qMSQPhxohRAk9xE=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=0B9yx9zDr4G-OZXJxQWQzQXdlZTQ&revid=0B9yx9zDr4G-OK2E2SVpQSTZWMDBFQTRRZkV2bXU0NzBHbzdRPQ] > <https://twitter.com/DallasMuseumArt> [image: > https://ci4.googleusercontent.com/proxy/tr_XVO9bn__s67t3p-UHBHJCGB64UDaKptecMD_57Iae4GKtOCbRAMwPZdyLLPoFMpEEIvyPUAbV2FnvOZdyPdPhj9uBvxg0PlhVU7_YoDj0DGpyGPP4ZF__SKLvJoJv6bPDrFgnv9QgqLiLLG_HQN4Db3BMeDVyYgpXbswY62f_sdTpbtRSDgWg0gIrxHVin52UhzhMgC2b9hc=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=0B9yx9zDr4G-OUXkzdjNnaU1nZUE&revid=0B9yx9zDr4G-ORDM1dWMvU05WRHdHeEl3TDZ4R1g1ODB5VE5ZPQ] > <https://www.instagram.com/dallasmuseumart> > > > > > NOTICE: The information contained in this electronic mail message and any > attachments hereto is intended only for the personal and confidential use > of the designated recipients. This message and any attachments hereto may > contain confidential information and communications. If the reader of this > message is not the intended recipient or an agent responsible for > delivering it to the intended recipient, you are hereby notified that you > have received this message in error, and that any review, dissemination, > distribution, use or copying of this message and any attachments hereto is > strictly prohibited. If you have received this message in error, please > notify the sender immediately. > To unsubscribe, send an email to [log in to unmask] with the > following commands in the body of the email: > > signoff TMSUSERS > > // eoj > > You will receive a confirmation that your subscription has been removed. > To unsubscribe, send an email to [log in to unmask] with the following commands in the body of the email: signoff TMSUSERS // eoj You will receive a confirmation that your subscription has been removed.
