External Email - Exercise Caution Hi Iris, Have you found a solution to this problem? If so, great. We had a similar problem at one of our museums. Paths in TMS that would resolve internally would not resolve externally. In our case, we were using the path in the MediaPaths table in the external app or report. If that Path didn't have a slash "\" at the end i.e. "X:\mediafolder\", the external app couldn't find the media file. Don't know if this applies to your situation or not. The solution was to either add the slash to the path in MediaPaths or parse the path in the app and add it if necessary. Best, John John Alexander, DBA II New Mexico Department of Cultural Affairs 407 Galisteo, Suite 260, Santa Fe, NM 87501 505-795-1657 From: The Museum System (TMS) Users <[log in to unmask]> On Behalf Of Blochel-Dittrich, Iris Sent: Thursday, September 29, 2022 12:40 PM To: [log in to unmask] Subject: [EXTERNAL] showing pngs from mediacache in crystal reports CAUTION: This email originated outside of our organization. Exercise caution prior to clicking on links or opening attachments. External Email - Exercise Caution Hi, has anyone else had problems with pngs from the mediacache showing up in crystal reports? The path is correct, the picture shows in the application (using the same path) but crystal stays blank. I would appreciate any ideas on what might be the reason. Best regards Iris Blochel-Dittrich museum documentation Stiftung Jüdisches Museum Berlin Lindenstrasse 9-14 10969 - Berlin Tel. : +49 30 25993-442 Fax. : +49 30 25933-409 **** Die neue Dauerausstellung **** Jüdische Geschichte und Gegenwart in Deutschland https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.jmberlin.de%2Fdauerausstellung&data=05%7C01%7CTMSUSERS%40SI-LISTSERV.SI.EDU%7C14b73b2330ce4ef17f2808dab140809e%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C638017187836592768%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=vofvZloPjfnQz8ISeoMrB6qncP69oUEriLGXCYho%2BRc%3D&reserved=0<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.jmberlin.de%2Fdauerausstellung&data=05%7C01%7CTMSUSERS%40SI-LISTSERV.SI.EDU%7C14b73b2330ce4ef17f2808dab140809e%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C638017187836592768%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=vofvZloPjfnQz8ISeoMrB6qncP69oUEriLGXCYho%2BRc%3D&reserved=0> **** FÜR KINDER / FOR CHILDREN **** ANOHA - Die Kinderwelt des Jüdischen Museums Berlin https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.anoha.de%2F&data=05%7C01%7CTMSUSERS%40SI-LISTSERV.SI.EDU%7C14b73b2330ce4ef17f2808dab140809e%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C638017187836592768%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=eK75kXoW3Ce4i52GKsqHkPFFK9B%2B%2Fxu1Mg8wfNjarM0%3D&reserved=0<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.anoha.de%2F&data=05%7C01%7CTMSUSERS%40SI-LISTSERV.SI.EDU%7C14b73b2330ce4ef17f2808dab140809e%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C638017187836592768%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=eK75kXoW3Ce4i52GKsqHkPFFK9B%2B%2Fxu1Mg8wfNjarM0%3D&reserved=0> To unsubscribe, send an email to [log in to unmask]<mailto:[log in to unmask]> with the following commands in the body of the email: signoff TMSUSERS // eoj You will receive a confirmation that your subscription has been removed. To unsubscribe, send an email to [log in to unmask] with the following commands in the body of the email: signoff TMSUSERS // eoj You will receive a confirmation that your subscription has been removed.