Here at the Smithsonian, after the August Windows security update/upgrade -- for us, Windows 10 Education, version 1803, Build number 17134.950 -- opening the Accession Lot would cause TMS to crash. In addition, users would see error messages if they tried to open the Events module, or enter data in the Exhibitions module.
These problems are fixed by the September Windows update (for us Windows 10 Education, version 1803, Build number 17134.1006). Also, computers that did not download the August Windows update, and were last updated with the July update (Build number 17134.885) experienced no problems.
* Rob
From: The Museum System (TMS) Users <[log in to unmask]> On Behalf Of Bomgardner, Renee
Sent: Thursday, September 19, 2019 8:28 AM
To: ListServ tmsusers <[log in to unmask]>
Subject: TMS Issues Persisting after Microsoft Patch
Good Morning,
I'm reaching out to see if other TMS users are having issues after applying the Microsoft patch. We are running TMS2014 with remote desktop access. Our HelpDesk has verified the users computers are up to date with definitions and the server is up to date as well.
These issues have mainly surfaced with the registrar's causing them to be unable to access the Accession Lot Tool (it crashes when you try to open the window), receiving an error message in the Exhibitions Module when trying to add a constituent, runtime errors, slowness with opening the object package window and changing between views.
Any advice would be appreciated?
Best,
Renee
Renee Bomgardner
Collection Information Manager
Philadelphia Museum of Art
Information & Interpretive Technologies
t 215-684-7288
PO Box 7646, Philadelphia, PA 19101-7646
philamuseum.org<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.philamuseum.org%2F&data=02%7C01%7CMorganR%40si.edu%7Cfbd84b56f2be4ee2021808d73cfcdb67%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637044929032768992&sdata=%2Fj2dmH34GUldUBxyZUDIzrV8VOumWTF8aN03514BuJA%3D&reserved=0> | @philamuseum
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