External Email - Exercise Caution Hi John, thanks for answering - alas, the problem is not solved yet. The path looks fine (I had the problem you describe in our old system using MS Access for reports), they are like https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjmbcms.jmberlin.de%2Fmedia%2Fcache%2F600%2F000%2F000%2F000%2F6.png&data=05%7C01%7CTMSUSERS%40SI-LISTSERV.SI.EDU%7Cd39f41bb3efe4757645208dab33f3323%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C638019381280026388%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=8PV1nxb3YeI9lK1rzKCT17mFu3DYsULvvEjCC00OfJw%3D&reserved=0 - the image opens in the webbrowser when I use this path, only it does not show in Crystal Reports. Best, Iris Von: The Museum System (TMS) Users <[log in to unmask]> Im Auftrag von Alexander, John, DCA Gesendet: Dienstag, 18. Oktober 2022 21:40 An: [log in to unmask] Betreff: Re: [EXTERNAL] showing pngs from mediacache in crystal reports External Email - Exercise Caution Hi Iris, Have you found a solution to this problem? If so, great. We had a similar problem at one of our museums. Paths in TMS that would resolve internally would not resolve externally. In our case, we were using the path in the MediaPaths table in the external app or report. If that Path didn't have a slash "\" at the end i.e. "X:\mediafolder\", the external app couldn't find the media file. Don't know if this applies to your situation or not. The solution was to either add the slash to the path in MediaPaths or parse the path in the app and add it if necessary. Best, John John Alexander, DBA II New Mexico Department of Cultural Affairs 407 Galisteo, Suite 260, Santa Fe, NM 87501 505-795-1657 From: The Museum System (TMS) Users <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Blochel-Dittrich, Iris Sent: Thursday, September 29, 2022 12:40 PM To: [log in to unmask]<mailto:[log in to unmask]> Subject: [EXTERNAL] showing pngs from mediacache in crystal reports CAUTION: This email originated outside of our organization. Exercise caution prior to clicking on links or opening attachments. External Email - Exercise Caution Hi, has anyone else had problems with pngs from the mediacache showing up in crystal reports? The path is correct, the picture shows in the application (using the same path) but crystal stays blank. I would appreciate any ideas on what might be the reason. 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