Hi Kimberly, 

We too have had the same problem, currently only our admin user can access reports. I have discussed this with support at Gallery Systems and they explained that reports need to be loaded or selected for each user group. Only the admin has automatic access to all the reports. They are supposed to get back to me about how to automate having all users be able to access the all the reports and then just deselecting specific reports that are should not be available to certain user groups. When I hear back from them I will forward you the information. 

Thanks, 
Karen

Karen Casey Hines Assistant Registrar Frances Lehman Loeb Art Center
Vassar College Box 703, 124 Raymond Avenue, Poughkeepsie, NY  12604 | T845.437.5249 F845.437.5955 
On exhibit September 16-December 11 A Pioneering Collection: Master Drawings from the Crocker Art Museum http://fllac/vassar.edu/


On Nov 2, 2011, at 4:40 PM, Sissons, Kimberly wrote:

> Hi All,
> 
> So we are still in the  process of getting our TMS (2010) up and running here--having purchased and implemented in only 13 months ago. So far only 3 staff members have been using it (as System Admins because we have been building all the records), but we are about to embark on having other Museum staff in the system soon. 
> We are working on customizing our different View Only security groups currently for this purpose, but have hit a snag. We can't figure out how to allow users with View Only access to run reports.  I figured out in DBConfig how to get Fact Sheets, but not any of the Crystal Reports. Currently when in a Object Record, if you go up to Reports-->Reports there are no options when the window opens, just blanks where the report titles and then descriptions would be.
> 
> Can anyone point me in the right direction to make this happen? Any input is much appreciated!
> 
> Thanks,
> Kim
> ----
> Kimberly Sissons
> Cataloging Assistant
> Reynolda House Museum of American Art
> PO Box 7287
> Winston-Salem, NC 27109
> email: [log in to unmask]
> phone: 336.758.5490
> 
> *Check out the Electronic Cataloging Project:
> http://www.reynoldahouse.org/ecp*
> 
> | Modern Masters from the Smithsonian American Art Museum |
> October 7-December, 2011 | Mary and Charlie Babcock Wing Gallery
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