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From: | |
Reply To: | The Museum System (TMS) Users |
Date: | Fri, 25 Apr 2008 15:56:20 -0500 |
Content-Type: | multipart/alternative |
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Is the domain user a local Power User on the machine?
Wendy Sporleder
Database Administrator
Saint Louis Art Museum
One Fine Arts Drive, Forest Park
Saint Louis, MO. 63110
314.655.5318
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________________________________
From: The Museum System (TMS) Users [mailto:[log in to unmask]]
On Behalf Of Dana Mock
Sent: Friday, April 25, 2008 12:05 PM
To: [log in to unmask]
Subject: Re: Login Issue
Yes, the network & SQL logins match. Yes, the person is logging into
the machine & TMS as the same domain user account. Yes, we are able to
login as the admin account & ODBC connection is working fine.
What is very strange is TMS works fine on my PC with their logins. We
are using the same ODBC version & same installation package for TMS.
On the new laptops, we have to change the SQL login in Management Studio
to a sysadmin (under Login Properties > Server Roles) to get it to work
with the appropriate TMS access. When this option is unchecked, it
doesn't work. When we try logging in as DOMAIN\UserName without the
sysadmin SQL level, we can login to the application but they have zero
TMS access levels.
Thank you so much for your assistance.
________________________________
From: The Museum System (TMS) Users [mailto:[log in to unmask]]
On Behalf Of Wendy Sporleder
Sent: Friday, April 25, 2008 8:35 AM
To: [log in to unmask]
Subject: Re: Login Issue
Do the network and SQL logins match? Is this person logging into the
machine as "user" (for instance) and TMS as "user?" Can you log into
TMS when logged into the machine as administrator? If not, test the
odbc connection in Control Panel/Administrative Tools/Data Sources.
Wendy Sporleder
Database Administrator
314.655.5318
________________________________
From: The Museum System (TMS) Users [mailto:[log in to unmask]]
On Behalf Of Dana Mock
Sent: Friday, April 25, 2008 10:13 AM
To: [log in to unmask]
Subject: Login Issue
We are having some challenges logging into TMS. Our user received a new
computer & hasn't been able to work on the system since. I have
uninstalled the program & re-installed it with the same results. We are
getting the following error:
Cannot login as this user, only System Administrators can emulate other
users.
Has anyone had this issue before? If so, any advice on how to get rid
of this?
Is there a searchable database available to search for errors or common
tech support issues?
Thanks,
Dana Mock
Database Administrator
Museum of Making Music
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