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Subject:
From:
Nicola Astles <[log in to unmask]>
Reply To:
The Museum System (TMS) Users
Date:
Fri, 26 Sep 2014 14:38:47 -0400
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Hi Lizz,

I've experienced the exact same problem.  We have TMS 2012.  Hope 
there's a solution!

Cheers,
Nicola

-- 
Nicola R. Astles
Collections Assistant
The Fleming Museum of Art
University of Vermont
61 Colchester Avenue
Burlington, VT, 05405
802.656.0750

On 9/26/2014 1:50 PM, Simpson, Elizabeth wrote:
> We have been working with Gallery Systems on an issue, and may have 
> hit a dead end. We would love to hear if any other institutions have 
> experienced a similar problem or have remedied the issue.
>
> Our users have been receiving an error from TMS after they drag and 
> drop approximately 60-70 image files. It is an 'Out of Memory' and it 
> comes no matter if the files are added to one record or many, and 
> regardless of the time between the first record being added to the 
> last. It also does not seem to matter what size the files are or which 
> module they are being linked to.
>
> So far we, with the help of Gallery Systems, have been able to 
> determine that the error is occurring somewhere in the Sql processes, 
> but have not been able to narrow the issue down further. If anyone has 
> experienced this, we would love to hear from you.
>
> thank you,
> Lizz
>
> -- 
>
> _ELIZABETH SIMPSON_
>
> COLLECTION INFORMATION COORDINATOR
> COLLECTION INFORMATION & DIGITAL ASSETS, LACMA
> WWW.LACMA.ORG <http://www.lacma.org/>
>
> T: 323.857.6120
> E: [log in to unmask] <mailto:[log in to unmask]>
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