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From:
Wendy Sporleder <[log in to unmask]>
Reply To:
The Museum System (TMS) Users
Date:
Wed, 9 Dec 2015 19:42:35 +0000
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I’m curious which version of RE there is apparent incompatibility with?

Wendy Sporleder
314.655.5318
[log in to unmask]<mailto:[log in to unmask]>

From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Milby, Jessica
Sent: Wednesday, December 02, 2015 1:13 PM
To: [log in to unmask]
Subject: Re: hosting TMS2014 on an application server

GS says the issue is with TMS2014, which we are only testing right now.  We don’t have any conflicts with RE7 and our current TMS2012.


Jessica Milby
Assistant Director for Collection Information

t 215-684-7283
f 215-235-0035

Philadelphia Museum of Art
PO Box 7646, Philadelphia, PA 19101-7646
www.philamuseum.org<http://www.philamuseum.org>
From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Hansen, Stephanie
Sent: Wednesday, December 02, 2015 11:03 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: hosting TMS2014 on an application server

Hi Jessica,
Could you tell me what issues your clients with Razor's Edge have been experiencing? We had this problem with 2012 and overcame it working with Razor's Edge, but it was NOT easy. I would like to see if these issues are affecting us on 2014 too.
Thanks!
Stephanie


Stephanie Hansen

Associate Registrar/Database Administrator

Milwaukee Art Museum
700 N. Art Museum Dr.  |  Milwaukee, WI 53202
Tel. 414.224.3273   |   Fax. 414.271.7588  |   [log in to unmask]<mailto:[log in to unmask]>



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On Wed, Dec 2, 2015 at 9:51 AM, Milby, Jessica <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Well TMS2014 is running on our application server at the moment.
Because…if we install TMS2014 on the client workstations as we have always done in the past, then those users who need Raiser’s Edge 7 installed on their workstations too won’t be able to use TMS2014 (because GS says they’re incompatible).  That’s a big overlap of users for us.  GS recommends using the “application server” scenario as a workaround.  We’ve kind of wanted to move away from the client workstation installs for a while anyhow—it makes upgrading a total pain.  So it sounds like your setup is what GS recommends, although using different terminology??  Anyhow, my tech support here tells me we don’t have a terminal server, so I’m still at a loss.

GS provided some docs that she’s working with right now to get our application server configured differently.  I’m not sure if that will tell us what to do with the clients though.

Thanks for your input…I’ll see if your configuration might be an option for us.
--Jessica






Jessica Milby
Assistant Director for Collection Information

t 215-684-7283<tel:215-684-7283>
f 215-235-0035<tel:215-235-0035>

Philadelphia Museum of Art
PO Box 7646, Philadelphia, PA 19101-7646
www.philamuseum.org<http://www.philamuseum.org>
From: The Museum System (TMS) Users [mailto:[log in to unmask]<mailto:[log in to unmask]>] On Behalf Of Parsell, David
Sent: Wednesday, December 02, 2015 10:33 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: hosting TMS2014 on an application server

I don’t understand what is running on your “application server” and why you need it.

At the Yale Center for British Art, we have the database set up on a DB server and one installation of TMS installed on a Terminal server (web app for thesaurus also installed on same terminal server).

Users remote desktop (from Macs and PCs), into the terminal server to access TMS.

Very simple and works very well. I know that the Yale Art Gallery is set up the same way.

Let me know if you have questions,  David


David Parsell
Systems Manager Information Technology
Yale Center for British Art
1080 Chapel Street
PO Box 208280
New Haven, CT  06520-8280
2034329603<tel:2034329603>
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From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Milby, Jessica
Sent: Wednesday, December 02, 2015 9:59 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: hosting TMS2014 on an application server

Hi all,

We’re using Raiser’s Edge 7 and are upgrading to TMS2014 and so facing the ugly incompatibility issue.  We’re going with the recommended workaround of hosting TMS2014 on an application server.  Gallery Systems doesn’t have any documentation on how to set this up though.

I know some of you out there possibly have faced the same dilemma?  Anyone hosting TMS (any version) on an application server?  I’m interested in your experiences with this as well as in need of some basic configuration instructions.  I have the servers set up an running TMS2014 (a database server, an application server, and the Thesaurus web server) but we’re at a loss as to how to get the client machines set up to access the application.  We tried some super basic options after Google was no help and no success.

Oh wise and wonderful TMS wizards, please advise!

Thanks,
Jessica



Jessica Milby
Assistant Director for Collection Information

t 215-684-7283<tel:215-684-7283>
f 215-235-0035<tel:215-235-0035>

Philadelphia Museum of Art
PO Box 7646, Philadelphia, PA 19101-7646
www.philamuseum.org<http://www.philamuseum.org>
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