This has been annoying us for years as well. It appears to be in the right
orientation in windows and a variety of other software. When it goes into
TMS it flips on its side. We're usually using Canon powershot and have
experimented by shooting all images in the same orientation, but we still
get one here and there that flips and can't figure out why. Usually we can
rotate in any number of software 360 degrees and then it will look right in
TMS. I sent Brian at GS some images last week to hopefully get to the
bottom of this, but haven't heard back yet.
*Stephanie Hansen*
Database Administrator / Assistant Registrar for Exhibitions & Loans****
*Milwaukee Art Museum*
700 N. Art Museum Dr. | Milwaukee, WI 53202
Tel. 414.224.3273 | Fax. 414.271.7588 | [log in to unmask]****
*Thomas Sully: Painted Performance*
*OPENS OCT 11*
On Fri, Sep 20, 2013 at 8:49 AM, Sue DuBois <[log in to unmask]> wrote:
> We’ve also noticed this with some image files that we drag and drop into
> TMS 2012. It seems to happen most consistently to photos taken off
> iPhones. When we open them in Adobe Photoshop or Bridge they have the
> same orientation as TMS. When we open the same files in Windows Explorer
> or Photo Gallery, or ingest them into our DAM, MediaBin, the orientation
> is 90 degrees different (which we consider the correct orientation).
> Actually we had one that was rotated 180 degrees. Very odd. We submitted
> a ticket to TMS support. It seems different software interprets Pixel
> Height and Width differently.****
>
> ** **
>
> *Sue DuBois*
>
> Content Management Systems Administrator****
>
> 407-345-8010 x 8144****
>
> ---------------------------------****
>
> Ripley Entertainment Inc.****
>
> ** **
>
> *From:* The Museum System (TMS) Users [mailto:[log in to unmask]]
> *On Behalf Of *Christine Droll
> *Sent:* Friday, September 20, 2013 9:13 AM
> *To:* [log in to unmask]
> *Subject:* Re: Image flip****
>
> ** **
>
> I do this, too, Claire. And it’s a d****d nuisance! I was hoping for a
> quicker fix.****
>
> ** **
>
> *From:* The Museum System (TMS) Users [mailto:[log in to unmask]<[log in to unmask]>]
> *On Behalf Of *Afford, Claire
> *Sent:* Friday, September 20, 2013 8:02 AM
> *To:* [log in to unmask]
> *Subject:* Re: Image flip****
>
> ** **
>
> Hi Christine, ****
>
> ** **
>
> I had exactly the same problem! I find if I open the original jpg direct
> from the drive and rotate it there is usually fixes the problem. I have no
> idea what causes it though.****
>
> ** **
>
> Claire****
>
> ** **
>
> *From:* The Museum System (TMS) Users [mailto:[log in to unmask]<[log in to unmask]>]
> *On Behalf Of *Christine Droll
> *Sent:* Freitag, 20. September 2013 14:49
> *To:* [log in to unmask]
> *Subject:* Image flip****
>
> ** **
>
> Does anyone else have this problem?****
>
> ** **
>
> When I click and drag an image (jpg) to the Media tab in the Object
> record, the orientation of the image appears rotated 90 degrees CW from the
> original image in the folder from which I am dragging. This does not occur
> in every instance, and I cannot figure out how this happens to some and not
> others. Although I can rotate the zoomed image once I have attached it to
> the record, the thumbnail remains in the rotated position.****
>
> ** **
>
> Any help for this?****
>
> ** **
>
> Christine****
>
> ** **
>
> Christine Droll****
>
> Collections Database Administrator****
>
> The Nelson-Atkins Museum of Art****
>
> 4525 Oak Street****
>
> Kansas City, MO 64111-1873****
>
> T: 816-751-1333****
>
> F: 816-751-0499****
>
> [log in to unmask]****
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