Hi Madeline,

I suspect you are stuck. I had the exact same problem, and now have set my computer's color preferences to color, because it is the only way I can get the fact sheets and image viewer images to print in color. Now I have to go in and manually change almost everything else to B&W each time I print. I found no other way to get around this....

Hopefully, someone else can let us know a workaround....

Ruth LaNore
Registrar
Museum of International Folk Art
P.O. Box 2087
Santa Fe, NM 87504
505.476.1218
www.moifa.org
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From: The Museum System (TMS) Users [mailto:[log in to unmask]] On Behalf Of Madeline Betts
Sent: Monday, March 30, 2015 7:07 AM
To: [log in to unmask]
Subject: Colour preferences when printing from the image viewer?

Dear TMS Community,

I just wondered if anyone else has encountered issues with printing in colour from the Image Viewer? (when double clicking on a thumbnail image) Printer options from here are limited, with no apparent opportunity to print in colour. Unfortunately our printers default to black and white so without being able to change preferences we're a bit stuck. We get the options below:

[cid:image001.jpg@01D06AC6.C6BC1C30]

There seems to be the same problem around printing fact sheets. But not so with reports as we can actually access printer preferences when printing from there.

Does anyone know how to overcome this? I'm hoping I've just missed something that can be controlled in house?

Thanks

Madeline

Madeline Betts
TATE
Collections Database Manager
+44(0) 20 7887 8983


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