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Subject:
From:
Brian MacElhose <[log in to unmask]>
Reply To:
The Museum System (TMS) Users
Date:
Fri, 21 Oct 2016 16:46:56 +0000
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Has anyone encounter an issue with the drag and drop feature that links assets to records when using it via a remote desktop connection?

When we attempt to drag and drop an asset into a RemoteApp of TMS nothing happens. We are running TMS version 9.39.3939.

If you have experienced this and resolved it, how did you correct the issue?

These are our specs on our RemoteApp running TMS.


*         Operating System: Server 2012 R2

*         Virtual Machine: Hyper-V VM with 16GB RAM and 2 processors

*         Note: Hard drive can grow up to 128GB (currently just over 16GB)

Thanks,
Brian

_________________________________

BRIAN MACELHOSE
Collections Database Analyst
Office: 214-922-1322

Dallas Museum of Art |  1717 N. Harwood St. |  Dallas TX 75201
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